1. Information We Collect
At mddfamilys.com, we respect your confidentiality. When you visit our website, complete a consultation request form, or dial our toll-free phone number at (833) 898-2394, we may collect personal identifying information that you voluntarily provide, including:
- Full name and contact telephone number
- Property zip code and residential geographic zone
- Specific home security equipment interests and property parameters
- Technical browsing data, IP address, and cookie identifiers
2. Video Surveillance Privacy & Encryption
mddfamilys.com does NOT view, store, intercept, or access private video streams, camera feeds, or doorbell audio captured on your personal premises. All security hardware recommended through our authorized partner networks utilizes high-grade AES encryption protocols. Video recordings stored locally on NVR hubs or within private customer mobile applications are managed solely by you.
3. How We Use Your Information
We use the information collected from our web pages and phone interactions to:
- Connect you with licensed security advisors and technician scheduling desks
- Provide tailored equipment configurations and answer property safety questions
- Verify regional dispatch availability and signal coverage
- Enhance website navigation, accessibility, and user experience
4. Authorized Partner Data Sharing
In order to fulfill consultation requests, your contact information may be shared with authorized residential security system partners, certified field technicians, and central monitoring providers capable of servicing your geographic area. We do not sell your personal data to non-affiliated marketing entities.
5. Cookies and Web Analytics
We employ standard session cookies, web beacons, and performance analytics to analyze aggregate traffic trends. You can disable cookies through your browser preferences without affecting access to core information on our website.
6. Contacting Our Privacy Coordinator
For questions regarding this policy or to request data removal, contact us at:
Website: mddfamilys.com
Email: privacy@mddfamilys.com
Toll-Free Phone: (833) 898-2394